Frequently asked questions

Q: How do I book a service on the Website?

A: To book a spa service on the Website, select the desired service and appointment time, provide payment information, and receive a confirmation email with the booking details.

Q: What payment methods are accepted on the Website?

A: The Website accepts payments through secure payment processors using a valid credit or debit card.

Q: Can I cancel a booking on the Website?

A: Yes, you may cancel a booking up to 1 hours before the appointment time. Refunds will be processed according to the cancellation policy outlined in the confirmation email.

Q: Is my personal information protected on the Website?

A: Yes, we are committed to protecting the privacy of our users and have implemented appropriate measures to secure their personal information. Please see our Privacy Policy for more information.

Q: What are cookies and how are they used on the Website?

A: Cookies are small text files that are stored on a user's device when they visit a website. They are used to remember user preferences and to track user behavior for the purposes of improving the user experience and the performance of the Website. For more information, please see our Cookie Policy.

Q: What if I have a question or concern about the Website?

A: If you have any questions or concerns, please contact us at 605872739.

Q: Are the terms and conditions subject to change?

A: Yes, we may update the terms and conditions from time to time to reflect changes in our practices or to comply with legal requirements. The latest version of the terms and conditions will always be posted on the Website.